Lessons Learned From the Dispatch Center
Hurricane Katrina

This 2-day course is designed to inform dispatch managers and supervisors on lessons learned from Hurricane Katrina. The instructor for this class gives a first hand account of what went on and the lessons learned from the dispatch center during and after Hurricane Katrina.

Topics include:

• Before the storm

• Dispatching during the storm

• The consequences of the storm

• The effect that Katrina had on the dispatch center

• The police department

• The fire department

• Local businesses

• Health agencies

• Utilities

• and the lessons learned