Professional Training
by Professionals!
Professional Dispatch Management offers a full range of courses related to telecommunications for the public safety sector, including workshops for dispatchers and call takers, management and supervisors.
- Expert witness testimony and consulting
- 911 center training, certification and recertification
- Dispatch policy and procedures
- Supervisor training and liability courses
NEW!!
2-DAY HURRICANE KATRINA "LESSONS LEARNED"
2-DAY CRISIS ON CAMPUS/CRISIS HANDLING
1-DAY CUSTOMER SERVICE THE 911 WAY
STRESS MANAGEMENT FOR DISPATCHERS